Incinolet Replacement Ashpan, Large; PAN023
Questions about this product
Questions about this product
Delivery and shipping
Delivery and shipping
Orders are typically processed within 1 to 2 business days from the time of purchase, excluding holidays and weekends.
Shipping times and cost will vary depending on the product and your location.
On average:
Ontario and Quebec: 2 to 5 business days
Western Canada: 4 to 7 business days
Atlantic provinces: 4 to 8 business days
Northern or remote areas: Contact us to confirm
Restore clean ash collection and low-odour performance with this Large Ashpan. It slides into the ashpan opening, catches incinerated residue, and works with the camlock latch and liners to keep maintenance quick and tidy. For correct fit, match your serial number from the data plate on the back, top-right of the unit, include it with your order for confirmation.
Compatible with the following serial numbers:
22861-29999
40000-49999
57201-99999
Key Features
OEM Large Ashpan sized for the serial ranges above, supports efficient burns and reduced exterior odour.
Works with the camlock mechanism to secure the pan and maintain a proper front seal.
Pairs with the Ashpan Insert liner for faster cleanouts and less mess.
Service friendly, remove and reinstall during routine maintenance.
Compatibility
Variant: Large ashpan, select by serial range above.
Part reference: PAN023.
Incinolet recommends providing your serial number with parts orders for confirmation.
What’s Included
1 × Ashpan, Large; PAN023
Installation & Care (Quick Tips)
Unplug the unit before service and allow it to cool completely before removing the ashpan.
Release the camlock, slide out the ashpan, empty ash safely, reinstall, then re-latch.
For tidier cleanouts, use an Ashpan Insert liner inside the pan.
Specs
Part name: Ashpan, Large
SKU: PAN023
Category: Replacement parts for Incinolet units
FAQs
How do I confirm this is the right ashpan?
Match your serial number to the ranges above and confirm your serial from the data plate on the back, top-right of the unit.
Do I need the Ashpan Insert?
It is optional but recommended; liners simplify disposal and help keep the pan cleaner.
Any safety tips for removal?
Yes, let the unit cool completely before removing the ashpan, then handle and dispose of ash safely.
To serve our customers across Canada, whether you're in a major city or completely off the grid, many of our products are shipped via freight delivery to ensure safe and efficient transport. Depending on your location and the item, you’ll have the option to pick up from a nearby warehouse terminal or request home delivery.
Free Terminal Pickup on Most Large Items
Most large items we sell, including appliances, solar kits, and other freight-shipped products, include free shipping to your closest warehouse terminal.
Your order will be delivered to the nearest terminal based on your location, where you can pick it up at your convenience.
Need it delivered to your home or cabin? We can set that up for you. There is a small additional fee for residential delivery.
Remote and Hard-to-Reach Locations
If you live in a remote area or outside standard freight zones, please contact us before placing your order.
Some rural locations may require additional charges or special delivery arrangements. We'll confirm everything with our freight partner before shipping.
Local Pickup Options Across Canada
We work with warehouse terminals in every province, so many of our products can be picked up locally to save on shipping costs.
Not all items are eligible, so if you're unsure at checkout, give us a call or send us an email and we'll confirm the best option for your area.
Shipping Times and Order Processing
Orders are typically processed within 1 to 3 business days from the time of purchase, excluding holidays and weekends.
Shipping times will vary depending on the product and your location. On average:
- Ontario and Quebec: 2 to 5 business days
- Western Canada: 4 to 7 business days
- Atlantic provinces: 4 to 8 business days
- Northern or remote areas: Contact us to confirm
We will provide tracking details when available once your order has shipped.
Receiving Freight Shipments
For large freight deliveries, you will receive a call from the carrier or your nearest terminal when your order is ready for pickup or delivery.
Important: Always inspect your shipment before signing any paperwork.
If the box or pallet is damaged:
- Do not sign the Bill of Lading (BOL) as "received in good condition"
- Instead, note the damage clearly on the BOL
- Or refuse the shipment if damage is significant
If no damage is recorded and the shipment is accepted, the freight carrier will consider it delivered in perfect condition. In that case, we cannot issue a refund or replacement. This is a strict freight carrier policy and applies to all deliveries.
Damaged or Missing Items
If there’s an issue with your shipment (whether it’s damage, missing parts, or anything unusual) please contact us within 48 hours of receiving the item. Be sure to include photos whenever possible, as these are often required to file a freight claim on your behalf. If the item was shipped to a terminal, it must be picked up within 48 hours or a $45/day storage fee will apply.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.