Canadian Off Grid - Heritage Collection Mug
Questions about this product
Questions about this product
Delivery and shipping
Delivery and shipping
Orders are typically processed within 1 to 2 business days from the time of purchase, excluding holidays and weekends.
Shipping times and cost will vary depending on the product and your location.
On average:
Ontario and Quebec: 2 to 5 business days
Western Canada: 4 to 7 business days
Atlantic provinces: 4 to 8 business days
Northern or remote areas: Contact us to confirm
The Heritage Collection Mug brings Canadian Off Grid's heritage-style branding to your everyday cup. A clean white body, black rim and vintage beaver graphic give it a classic off-grid look that feels just as at home at the cabin as it does at the office.
Key Features
- Camp-style profile – a rolled lip and contrasting black rim give it a classic camp-mug look.
- Vintage beaver graphic – simple black and white heritage artwork that suits cabins, cottages, RVs and home kitchens.
- Comfortable handle – sized for a solid, secure grip with your morning coffee.
- Hot or cold drinks – use it for coffee, tea or cold drinks.
- Great gift – an easy add-on for off-grid and outdoor enthusiasts.
Good to Know
- Microwave use: short heating only. Avoid running the mug empty in the microwave.
To serve customers across Canada, many larger products are shipped by freight to ensure safe transport. Depending on the item and your location, you may have the option to pick up from a nearby warehouse terminal or request delivery to your home, cabin, or job site.
Terminal Pickup for Larger Items
Terminal pickup is available for many items over 150 lbs and can help reduce shipping costs.
For eligible freight-shipped products, you may see a Hold for Pickup at Local Terminal option at checkout. This will show available warehouse terminals closest to your shipping address, generally within a 100 km radius when available.
Once your order is scheduled to arrive, the freight company will contact you with pickup details.
Terminal pickup orders must be picked up within 48 hours of being contacted. After 48 hours, a $45/day storage fee may apply.
Residential Delivery
Residential delivery may be available for eligible freight items. Additional delivery fees may apply depending on your location and the item being shipped.
Remote and Hard-to-Reach Locations
If you live in a remote area or outside standard freight zones, please contact us before placing your order. Some rural locations may require additional charges or special delivery arrangements.
Shipping Times and Order Processing
Orders are typically processed within 1 to 3 business days, excluding weekends and holidays.
Estimated shipping times:
Ontario and Quebec: 2 to 5 business days
Western Canada: 4 to 7 business days
Atlantic provinces: 4 to 8 business days
Northern or remote areas: Contact us to confirm
Tracking details will be provided when available once your order has shipped.
Receiving Freight Shipments
Always inspect your shipment before signing any paperwork.
If the box or pallet is damaged, note the damage clearly on the Bill of Lading before signing, or refuse the shipment if the damage is significant.
If no damage is recorded and the shipment is accepted, the freight carrier may consider it delivered in good condition. In that case, we may not be able to issue a refund or replacement.
Damaged or Missing Items
If your shipment arrives damaged, is missing parts, or has any issue, please contact us within 48 hours of receiving it. Include photos whenever possible, as they are often required for freight claims.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.