Incinolet Replacement Ashpan, Small; PAN022
Questions about this product
Questions about this product
Delivery and shipping
Delivery and shipping
Orders are typically processed within 1 to 2 business days from the time of purchase, excluding holidays and weekends.
Shipping times and cost will vary depending on the product and your location.
On average:
Ontario and Quebec: 2 to 5 business days
Western Canada: 4 to 7 business days
Atlantic provinces: 4 to 8 business days
Northern or remote areas: Contact us to confirm
Restore clean ash collection and low-odour performance with this Small Ashpan. It slides into the ashpan opening, catches incinerated residue, and works with the camlock latch and liners to keep maintenance quick and tidy. For correct fit, match your serial number and confirm it from the data plate on the back, top-right of the unit when ordering.
Compatible with the following serial numbers:
30000-39999
50000-57200
Key Features
OEM Small Ashpan, sized for the serial ranges above; supports efficient burns and reduced exterior odour.
Works with the Camlock Mechanism to secure the pan for a proper front seal.
Pairs with the Ashpan Insert liner for easier cleanouts and less mess.
Service-friendly design, remove and reinstall during routine maintenance.
Compatibility
Variant: Small ashpan; select by serial range above.
Part reference: PAN022 (as provided).
Incinolet recommends including your serial number with parts orders for confirmation.
What’s Included
1 × Ashpan, Small; PAN022
Installation & Care (Quick Tips)
Unplug the unit before service and do not remove the ashpan until the toilet has cooled completely.
Release the camlock latch, slide out the ashpan, empty ash safely, reinstall, then re-latch.
For tidier cleanouts, use an Ashpan Insert liner inside the pan.
To serve customers across Canada, many larger products are shipped by freight to ensure safe transport. Depending on the item and your location, you may have the option to pick up from a nearby warehouse terminal or request delivery to your home, cabin, or job site.
Terminal Pickup for Larger Items
Terminal pickup is available for many items over 150 lbs and can help reduce shipping costs.
For eligible freight-shipped products, you may see a Hold for Pickup at Local Terminal option at checkout. This will show available warehouse terminals closest to your shipping address, generally within a 100 km radius when available.
Once your order is scheduled to arrive, the freight company will contact you with pickup details.
Terminal pickup orders must be picked up within 48 hours of being contacted. After 48 hours, a $45/day storage fee may apply.
Residential Delivery
Residential delivery may be available for eligible freight items. Additional delivery fees may apply depending on your location and the item being shipped.
Remote and Hard-to-Reach Locations
If you live in a remote area or outside standard freight zones, please contact us before placing your order. Some rural locations may require additional charges or special delivery arrangements.
Shipping Times and Order Processing
Orders are typically processed within 1 to 3 business days, excluding weekends and holidays.
Estimated shipping times:
Ontario and Quebec: 2 to 5 business days
Western Canada: 4 to 7 business days
Atlantic provinces: 4 to 8 business days
Northern or remote areas: Contact us to confirm
Tracking details will be provided when available once your order has shipped.
Receiving Freight Shipments
Always inspect your shipment before signing any paperwork.
If the box or pallet is damaged, note the damage clearly on the Bill of Lading before signing, or refuse the shipment if the damage is significant.
If no damage is recorded and the shipment is accepted, the freight carrier may consider it delivered in good condition. In that case, we may not be able to issue a refund or replacement.
Damaged or Missing Items
If your shipment arrives damaged, is missing parts, or has any issue, please contact us within 48 hours of receiving it. Include photos whenever possible, as they are often required for freight claims.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.