Briggs & Stratton PowerProtect™ DX 20kW Standby Generator 040657
Questions about this product
Questions about this product
Delivery and shipping
Delivery and shipping
Orders are typically processed within 1 to 2 business days from the time of purchase, excluding holidays and weekends.
Shipping times and cost will vary depending on the product and your location.
On average:
Ontario and Quebec: 2 to 5 business days
Western Canada: 4 to 7 business days
Atlantic provinces: 4 to 8 business days
Northern or remote areas: Contact us to confirm
The 20kW DX generator is there when you need it most, providing more power on both natural gas and liquid propane than any other generator in its class. The workhorse of the PowerProtectDX lineup, the 20kW unit is backed by the most comprehensive warranty over time with a 10-Year limited warranty.
Features
Highest-Rated Power Output in its Class
Get more bang for your buck with the most powerful natural gas unit in its class.2
Warranty
10-Year limited warranty3 of parts, labor, and travel, included for the entire term. The industry’s most comprehensive warranty over time is standard to give you piece of mind that you have the coverage you need.
Quiet Weekly Test Mode
Over 65% quieter during weekly test mode, for less disruption to you and your neighbors.4
Multiple Fuel Options
Optimized for both natural gas and liquid propane fuels, the PPDX20 can provide reliable backup power to your home regardless of your available fuel options.
Commercial-Grade Vanguard® Power
Rugged, reliable engines trusted for the most demanding commercial applications, so you always get the power you need.
Easy Installation & Serviceability
Approved for installation as close as 18" to a building for flexibility of placement around the home - simple toolless panel removal also allows for easy serviceability and maintenance.5
Assembled & Engineered in USA
Briggs & Stratton generators are designed and assembled in the USA.6
Power Management System (Optional)
Customizable to your home's power needs, Symphony® II and Amplify™ Power Management systems offer prioritized whole house power giving flexibility to a more affordable standby generator solution. Learn more.
Corrosion Resistant Enclosure & Base
Automotive-grade galvanneal steel base and aluminum enclosure to resist rust, and powder-coated paint for years of protection against chips and abrasions.
Superior Customer Support
When you need support, we've got your back with a nationwide call center and dealer network. Our best-in-class customer service team is always prepared to assist with any questions you may have.
To serve customers across Canada, many larger products are shipped by freight to ensure safe transport. Depending on the item and your location, you may have the option to pick up from a nearby warehouse terminal or request delivery to your home, cabin, or job site.
Terminal Pickup for Larger Items
Terminal pickup is available for many items over 150 lbs and can help reduce shipping costs.
For eligible freight-shipped products, you may see a Hold for Pickup at Local Terminal option at checkout. This will show available warehouse terminals closest to your shipping address, generally within a 100 km radius when available.
Once your order is scheduled to arrive, the freight company will contact you with pickup details.
Terminal pickup orders must be picked up within 48 hours of being contacted. After 48 hours, a $45/day storage fee may apply.
Residential Delivery
Residential delivery may be available for eligible freight items. Additional delivery fees may apply depending on your location and the item being shipped.
Remote and Hard-to-Reach Locations
If you live in a remote area or outside standard freight zones, please contact us before placing your order. Some rural locations may require additional charges or special delivery arrangements.
Shipping Times and Order Processing
Orders are typically processed within 1 to 3 business days, excluding weekends and holidays.
Estimated shipping times:
Ontario and Quebec: 2 to 5 business days
Western Canada: 4 to 7 business days
Atlantic provinces: 4 to 8 business days
Northern or remote areas: Contact us to confirm
Tracking details will be provided when available once your order has shipped.
Receiving Freight Shipments
Always inspect your shipment before signing any paperwork.
If the box or pallet is damaged, note the damage clearly on the Bill of Lading before signing, or refuse the shipment if the damage is significant.
If no damage is recorded and the shipment is accepted, the freight carrier may consider it delivered in good condition. In that case, we may not be able to issue a refund or replacement.
Damaged or Missing Items
If your shipment arrives damaged, is missing parts, or has any issue, please contact us within 48 hours of receiving it. Include photos whenever possible, as they are often required for freight claims.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.