Incinolet Replacement Heater Element; HEA009 (208V)
Questions about this product
Questions about this product
Delivery and shipping
Delivery and shipping
Orders are typically processed within 1 to 2 business days from the time of purchase, excluding holidays and weekends.
Shipping times and cost will vary depending on the product and your location.
On average:
Ontario and Quebec: 2 to 5 business days
Western Canada: 4 to 7 business days
Atlantic provinces: 4 to 8 business days
Northern or remote areas: Contact us to confirm
Restore consistent heat output and low-odour performance with this 208V heater element. Purpose-built for Incinolet 208V models, it delivers the heat needed for complete incineration and clean venting. For correct fit, verify 208V on your data plate and include your serial number with the order. The manual notes that 208V units generally use 240V parts, except the 208V heater HEA009 and the 120V blower motor MOT006.
Key Features
Dedicated 208V heater element, HEA009; not interchangeable with 120V or 240V heaters.
Supports thorough incineration and reduced exterior odour when venting is installed correctly.
OEM specification, serial-number confirmation recommended at checkout.
Service friendly, installation steps are documented in the owner’s manual.
Compatibility
For 208V Incinolet models; confirm voltage on the data plate.
Manual guidance, 208V units use 240V parts except HEA009 heater and MOT006 blower motor; always confirm your serial number.
What’s Included
1 × Heater Element, HEA009 (208V).
Installation & Care, Quick Tips
Unplug the unit; remove ashpan, side access panel and top.
Remove the old heater, then seat the new heater correctly in the brackets; coils must not touch each other. Re-install insulation and terminal cover, reattach the orange heater leads as specified.
Re-install the thermocouple and ensure its tip contacts the outer surface of the lower heater coil. Reassemble and run a test cycle.
For longevity, incinerate after each use and keep ash below about 2 inches.
Specs
Voltage, 208 VAC.
Part number, HEA009.
FAQs
How do I confirm this is the correct heater?
Check your data plate for 208V, then choose HEA009 and provide your serial number for confirmation. The manual clarifies the 208V exceptions noted above.
Where is the heater located and how is it installed?
Inside the chamber on a bracket set, accessible by removing the top and side access panel; follow the manual’s steps for seating, wiring and thermocouple placement.
Do 208V units use other 240V parts?
Yes, per the manual, 208V units use 240V parts in most cases, except the HEA009 heater and MOT006 blower motor.
To serve our customers across Canada, whether you're in a major city or completely off the grid, many of our products are shipped via freight delivery to ensure safe and efficient transport. Depending on your location and the item, you’ll have the option to pick up from a nearby warehouse terminal or request home delivery.
Free Terminal Pickup on Most Large Items
Most large items we sell, including appliances, solar kits, and other freight-shipped products, include free shipping to your closest warehouse terminal.
Your order will be delivered to the nearest terminal based on your location, where you can pick it up at your convenience.
Need it delivered to your home or cabin? We can set that up for you. There is a small additional fee for residential delivery.
Remote and Hard-to-Reach Locations
If you live in a remote area or outside standard freight zones, please contact us before placing your order.
Some rural locations may require additional charges or special delivery arrangements. We'll confirm everything with our freight partner before shipping.
Local Pickup Options Across Canada
We work with warehouse terminals in every province, so many of our products can be picked up locally to save on shipping costs.
Not all items are eligible, so if you're unsure at checkout, give us a call or send us an email and we'll confirm the best option for your area.
Shipping Times and Order Processing
Orders are typically processed within 1 to 3 business days from the time of purchase, excluding holidays and weekends.
Shipping times will vary depending on the product and your location. On average:
- Ontario and Quebec: 2 to 5 business days
- Western Canada: 4 to 7 business days
- Atlantic provinces: 4 to 8 business days
- Northern or remote areas: Contact us to confirm
We will provide tracking details when available once your order has shipped.
Receiving Freight Shipments
For large freight deliveries, you will receive a call from the carrier or your nearest terminal when your order is ready for pickup or delivery.
Important: Always inspect your shipment before signing any paperwork.
If the box or pallet is damaged:
- Do not sign the Bill of Lading (BOL) as "received in good condition"
- Instead, note the damage clearly on the BOL
- Or refuse the shipment if damage is significant
If no damage is recorded and the shipment is accepted, the freight carrier will consider it delivered in perfect condition. In that case, we cannot issue a refund or replacement. This is a strict freight carrier policy and applies to all deliveries.
Damaged or Missing Items
If there’s an issue with your shipment (whether it’s damage, missing parts, or anything unusual) please contact us within 48 hours of receiving the item. Be sure to include photos whenever possible, as these are often required to file a freight claim on your behalf. If the item was shipped to a terminal, it must be picked up within 48 hours or a $45/day storage fee will apply.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.