Incinolet Replacement Catalyst, 1/4 lb Bag; CAT003
Questions about this product
Questions about this product
Delivery and shipping
Delivery and shipping
Orders are typically processed within 1 to 2 business days from the time of purchase, excluding holidays and weekends.
Shipping times and cost will vary depending on the product and your location.
On average:
Ontario and Quebec: 2 to 5 business days
Western Canada: 4 to 7 business days
Atlantic provinces: 4 to 8 business days
Northern or remote areas: Contact us to confirm
Refresh smoke and odour control in your Incinolet with this Catalyst, 1/4 lb bag. These heat-activated platinum pellets help the blower scrub exhaust as it passes through the catalyst chamber for cleaner, low-odour operation. Pellets sit in a built-in chamber near the blower; routine replacement is not normally required, but it can help when exterior odour persists despite a clean unit.
Key Features
Heat-activated platinum catalyst pellets, suppress smoke and odor during each cycle.
OEM media, 1/4 lb bag, CAT003 part reference.
Pellets reside in a chamber within the incinerator walls near the blower, optimized for airflow through the catalyst.
Normally not replaced on a schedule; replace if odor remains and the interior is clean, or if pellets have packed and airflow is restricted.
Works across Incinolet models, 120V and 240V, not tied to serial ranges.
Compatibility
All Incinolet units, 120V and 240V; verify by application rather than serial number. Part reference CAT003.
What’s Included
1 × Catalyst, 1/4 lb bag (platinum type pellets).
Installation & Care (Quick Tips)
Unplug the unit before service.
Access the catalyst chamber; the crescent-shaped cover is held with two small nuts, then add or replace pellets as directed in the manual. Reinstall the cover and test.
For best results, keep the blower wheel and housing clean every 3–6 months; this supports airflow through the catalyst.
Specs
Type: Heat-activated platinum catalyst pellets.
Quantity: 1/4 lb, CAT003.
FAQs
Do I need to replace the catalyst regularly?
No routine schedule is required; replace when exterior odour is present even though the interior is clean, or when pellets are packed and airflow is restricted.
Where is the catalyst located?
Inside a chamber within the incinerator walls near the blower, with a crescent-shaped cover secured by two small nuts.
Will this work with both 120V and 240V units?
Yes; the 1/4 lb catalyst, part CAT003, is listed for both 120V and 240V units.
To serve our customers across Canada, whether you're in a major city or completely off the grid, many of our products are shipped via freight delivery to ensure safe and efficient transport. Depending on your location and the item, you’ll have the option to pick up from a nearby warehouse terminal or request home delivery.
Free Terminal Pickup on Most Large Items
Most large items we sell, including appliances, solar kits, and other freight-shipped products, include free shipping to your closest warehouse terminal.
Your order will be delivered to the nearest terminal based on your location, where you can pick it up at your convenience.
Need it delivered to your home or cabin? We can set that up for you. There is a small additional fee for residential delivery.
Remote and Hard-to-Reach Locations
If you live in a remote area or outside standard freight zones, please contact us before placing your order.
Some rural locations may require additional charges or special delivery arrangements. We'll confirm everything with our freight partner before shipping.
Local Pickup Options Across Canada
We work with warehouse terminals in every province, so many of our products can be picked up locally to save on shipping costs.
Not all items are eligible, so if you're unsure at checkout, give us a call or send us an email and we'll confirm the best option for your area.
Shipping Times and Order Processing
Orders are typically processed within 1 to 3 business days from the time of purchase, excluding holidays and weekends.
Shipping times will vary depending on the product and your location. On average:
- Ontario and Quebec: 2 to 5 business days
- Western Canada: 4 to 7 business days
- Atlantic provinces: 4 to 8 business days
- Northern or remote areas: Contact us to confirm
We will provide tracking details when available once your order has shipped.
Receiving Freight Shipments
For large freight deliveries, you will receive a call from the carrier or your nearest terminal when your order is ready for pickup or delivery.
Important: Always inspect your shipment before signing any paperwork.
If the box or pallet is damaged:
- Do not sign the Bill of Lading (BOL) as "received in good condition"
- Instead, note the damage clearly on the BOL
- Or refuse the shipment if damage is significant
If no damage is recorded and the shipment is accepted, the freight carrier will consider it delivered in perfect condition. In that case, we cannot issue a refund or replacement. This is a strict freight carrier policy and applies to all deliveries.
Damaged or Missing Items
If there’s an issue with your shipment (whether it’s damage, missing parts, or anything unusual) please contact us within 48 hours of receiving the item. Be sure to include photos whenever possible, as these are often required to file a freight claim on your behalf. If the item was shipped to a terminal, it must be picked up within 48 hours or a $45/day storage fee will apply.
Payment & Security
Payment methods
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